Payment Policy
1. Accepted Payment Methods
We offer a range of secure and convenient payment options. Available methods may vary depending on your country and currency. Please ensure your selected payment method is accepted at checkout.
Commonly supported methods include:
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Credit Cards (Visa, Mastercard, American Express)
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PayPal
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Apple Pay
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Google Pay
We reserve the right to update or remove available payment options without prior notice.
2. Secure Payment Processing
All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to ensure your payment and personal data are protected.
We do not store or process your card information directly. Payments are handled by our trusted third-party payment providers who are PCI-DSS compliant.
3. Order Confirmation & Payment Completion
Orders will only be confirmed and processed once payment has been successfully completed.
In the event of a failed or declined transaction, the order will not be fulfilled.
4. Refunds & Reimbursements
Eligible refunds (such as those resulting from approved returns) will be issued to the original payment method.
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Refunds are processed within 14 calendar days from the date the returned item is received and approved.
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Shipping costs are non-refundable unless otherwise required by UK consumer law.
5. Payment Enquiries
For questions or concerns regarding payments, refunds, or transaction errors, please contact us directly at:
📧 info@jonesandwilliams.co.uk
We aim to respond within 2–5 business days.
Legal Entity Information
Jones & Williams is operated by:
KB Enterprise B.V.
Maracas 25
3068LT Rotterdam
The Netherlands
VAT Number: NL866838879B01
Registered with the Dutch Chamber of Commerce
Thank you for your trust in Jones & Williams.
We prioritise secure, transparent, and smooth payment experiences for every customer.