Privacy & Cookie Policy
Jones & Williams – www.jonesandwilliams.co.uk
Last updated: 01 August 2025
At Jones & Williams, we value your privacy and are committed to transparency. This policy explains how we handle your personal data and cookies, in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. Introduction
This policy applies to all visitors and customers of www.jonesandwilliams.co.uk. By using our website, you agree to the practices described below.
2. What Personal Data We Collect
We may collect the following types of data:
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Name, email address, phone number, billing and shipping address
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Order and payment details
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IP address, browser and device information, cookies
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Any communication with our customer support team
3. Legal Grounds for Processing
We process your data based on the following lawful bases:
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Contractual necessity – to process and deliver your order
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Legal obligation – for accounting and tax compliance
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Legitimate interest – for fraud prevention and site optimisation
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Consent – for newsletters and marketing cookies
4. Data Sharing
We never sell or rent your personal data. We only share it with:
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Payment providers (e.g. Visa, Mastercard, PayPal, Klarna)
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Delivery services (e.g. Royal Mail)
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Our eCommerce platform (Shopify) and analytics tools (e.g. Google Analytics, Meta Pixel)
All partners act under strict data protection agreements.
5. International Data Transfers
Some data may be processed outside the UK (e.g. Shopify servers in Canada). We ensure adequate safeguards, such as Standard Contractual Clauses, are in place.
6. Data Retention
We keep your data only as long as necessary for:
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Order processing and support
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Legal and tax requirements
After this period, data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
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Access, correct, or delete your data
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Object to or restrict processing
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Withdraw your consent at any time
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Request data portability
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File a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact: info@jonesandwilliams.co.uk
8. Data Security
We apply appropriate technical and organisational measures, including:
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SSL encryption
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Secure hosting through Shopify
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Access controls and internal policies
9. Use of Cookies
Cookies are small text files stored on your device to improve your experience, analyse site usage, and display personalised ads.
10. Types of Cookies We Use
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Strictly necessary cookies – for essential site functions (e.g. checkout)
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Analytical cookies – to understand how the site is used
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Functional cookies – to remember preferences and settings
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Marketing cookies – to track behaviour and serve relevant ads
11. Managing Cookies
When you first visit our site, you'll be asked to accept or manage cookies. You can change your preferences at any time via your browser settings:
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Chrome: chrome://settings/cookies
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Safari: Preferences → Privacy
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Firefox: Settings → Privacy & Security
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Edge: Settings → Cookies and site permissions
Note: Disabling cookies may affect certain website functions.
12. Contact
For any privacy or cookie-related inquiries, contact us:
📧 info@jonesandwilliams.co.uk
🕘 Monday – Friday: 9:00 AM – 5:00 PM
🕙 Saturday – Sunday: 10:00 AM – 5:00 PM
Legal Notice
Jones & Williams is operated by:
KB Enterprise B.V.
Maracas 25
3068LT Rotterdam
The Netherlands
VAT Number: NL866838879B01
Registered with the Dutch Chamber of Commerce
Thank you for trusting Jones & Williams.
We are committed to protecting your privacy and providing a safe shopping experience.